Privacy and data protection
Declaration on the duty to inform
(Privacy Policy)
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
Contact us
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Data storage
We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as the name, address and credit card number [...] of the buyer.
In addition, the following data will also be stored by us for the purpose of processing the contract: Name, address, bank/credit card information, telephone number, e-mail address, IP address. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.
After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser on your next visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
When disabling cookies, the functionality of our website may be limited.
Web analysis
We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website and advertising measures.
Google Analytics is a web analytics service operated and provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes website usage data on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data.
During your visit to the website, the following data is recorded, among others:
Pages called
Orders incl. the turnover and the ordered products
Your behavior on the pages (for example, clicks, scrolling behavior and dwell time)
Your approximate location (country and city)
Your IP address (in shortened form, so that no clear assignment is possible)
Technical information such as browser, Internet provider, terminal device and screen resolution
Source of origin of your visit (i.e. via which website or via which advertising medium you came to us)
This data is transferred to a Google server in the USA. Google observes the data protection provisions of the "EU-US Privacy Shield" agreement.
Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that can be used to recognize you during future website visits.
The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.
Newsletter
You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@doggyfix.com We will then immediately delete your data in connection with the newsletter dispatch. This cancellation does not affect the lawfulness of the processing carried out on the basis of the consent until the cancellation.
Your rights
With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us office@doggyfix.com or the data protection authority.
You can reach us at the following contact details:
Doggyfix e.U.
Jakob Stainer Gasse 27/1
1130 Vienna
Austria
Tel: +43 (1) 8030 209
E-mail: office@doggyfix.com
